FAQ

What is chronic pain?

Chronic pain can be defined as:

  • Pain that persists for longer than six months.
  • Pain that has caused a significant change in a person’s lifestyle or personality.
  • Pain that persists despite appropriate medical and/or surgical therapy.

What is a comprehensive, multi-disciplinary approach to pain management?


Comprehensive pain management entails an accurate and complete diagnosis. Frequently, well-qualified internists or family practice physicians simply do not have the expertise to appropriately treat chronic pain. Too often that leads to over-medicating or improperly medicating the patient.

A multi-disciplinary approach to pain management involves a well-coordinated treatment plan including medical care, behavioral health, and physical therapy/rehab. Coordinating all these components helps each phase of care to reinforce the others. Regular follow-up and reassessment is essential to appropriately monitor how effective the plan of care is at controlling the level of pain each patient experiences. Effective pain control makes rehabilitation possible. Alabama Pain Center helps patients regain a sense of purpose and self-worth.

What kind of services do you offer?

The Alabama Pain Center offers a comprehensive, multi-disciplinary approach to the treatment and care of chronic pain patients. Three programs exist: Fast Track, Medical Management, Multi-Disciplinary Approach.

  • The Fast Track Program is for patients who require immediate diagnostic or therapeutic blocks. In most cases Fast Track patients can be seen in the procedure suite at Alabama Pain Center within two days of referral.
  • The Medical Management Program is for stable patients who only require medical management. The Medical Management Program often includes behavioral science classes that help patients better understand how to live successfully with a chronic pain condition.
  • The Multi-Disciplinary Approach is offered to patients with a history of chronic, uncontrolled pain. This program consists of the appropriate medical care including pain blocks and medication management, combined with physical therapy evaluations and treatment to help the patient strengthen and recondition their muscles. Finally, individual and group psychological counseling is provided to help patients learn how to cope more effectively with the emotional impact of chronic pain. The three components of the Multi-Disciplinary Approach complement and reinforce each other to promote remarkable and sustained outcomes.

The physicians and multi-disciplinary team work together to create the treatment plan that is best for each individual patient.

Do I need a referral from my primary care doctor to schedule a new patient appointment?

Depending on your insurance plan, you may need a referral from a primary care doctor. To schedule your first visit, call the Alabama Pain Center at 256-882-2003 and ask to speak to a new patient coordinator.

What if I am unable to keep an appointment?

As a courtesy to our patients we maintain an automated appointment reminder system. Reminders are sent via automated telephone calls, e-mails and/or text message. We ask patients to confirm all appointments. If a scheduling conflict arises we ask patients to contact our office no later than noon the day before the appointment.

Why do you charge a No Show Fee?

Our clinics are very busy. We frequently have lists of patients who are waiting for appointments. When a patient fails to arrive promptly for a scheduled appointment or fails to provide adequate notice to cancel an appointment, we are not able to draw from the waiting list to fill the empty time slot. We charge a $60.00 “No Show/Late Cancellation” Fee to help patients understand the importance of arriving promptly for each scheduled appointment.

Will I have a procedure on my first visit?

Most likely you will not have a procedure on the same day as your first visit. Depending on the treatment plan prescribed by your physician, you may have a procedure within a few days of your first visit.

Where are your procedures and surgeries performed?

All procedures are performed within the Alabama Pain Center office.  All surgeries are performed at Huntsville Hospital, Crestwood Hospital, or Madison Hospital.

Will I be prescribed medication on my first visit?

Decisions regarding medication changes and starting new medications are made on a case by case basis and are solely up to the physician.

How do I request a medication refill?


If a refill is needed prior to your scheduled appointment, please call the refill line (256-882-2357 or 1-877-882-2003) 48 hours (2 business days) prior to the refill due date.

Refills are only provided during normal clinic hours Monday-Friday 8am-5pm.

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